 | Sofja Grigorjeva is a Customer Service Specialist at Eesti Firma OÜ, firmly believing that attentive and responsible client care is the cornerstone of effective work and trust. Specialization: Legal and sworn translations, organization and support of notarial transactions and procedures, document collection and analysis, client communication.
Languages: English, Estonian, Russian Location: Tallinn, Estonia Social Media: LinkedIn |
Sofja is a key team member at Eesti Firma OÜ, responsible for professional client support and organizational assistance in legal processes. She ensures timely and precise document translation, competently organizes notarial procedures, and carefully handles documentation, guaranteeing compliance with all necessary formalities.
Mission:
To create comfortable and clear conditions for each company client, assisting in efficient problem-solving and ensuring high-quality communication and support.
Values and Approach:
Sofja builds her work upon principles of attentiveness, responsibility, and organization. She believes that the success of any task relies on a meticulous approach and individual attention to detail, which helps minimize risks and achieve desired results promptly.
Education:
Sofja graduated from the Estonian University of Life Sciences (Eesti Maaülikool) in Animal Husbandry, receiving her degree in 2023. During her studies, she acquired skills in systematic analysis and process organization, which she successfully applies in her current role.
Work Experience:
Sofja has more than 5 years of experience in customer service and administrative assistance. She specializes in legal and sworn translations, effectively supports notarial transactions, and handles the collection and analysis of legal documentation. Throughout her career, she has successfully engaged with clients, providing consultations and organizational support at a high professional level.
