 | Sofja Grigorjeva is a Customer Service Specialist at Eesti Firma OÜ, firmly believing that attentive and responsible client care is the cornerstone of effective work and trust. Position Assistant · Customer Service Specialist Specializations Legal & Sworn Translations Notarial Procedures Document Collection & Analysis Client Communication Languages English, Estonian, Russian Location Tallinn, Estonia |
Professional Summary
Sofja is an assistant at Eesti Firma OÜ who supports clients and internal teams with the organization of notarial procedures, document handling, and translation services. Her work focuses on ensuring that formal processes are carried out accurately, efficiently, and in full compliance with required procedural standards.
Key Facts & Track Record
Sofja plays a supporting operational role by assisting with documentation workflows and communication in multilingual and documentation-heavy procedures. Her contribution helps maintain accuracy and clarity in formal processes:
- More than 5 years of experience in customer service and administrative assistance
- Support of notarial procedures and formal documentation processes
- Experience with legal and sworn translations
- Careful handling and organization of client documentation
By maintaining accuracy in translations and documentation, Sofja helps reduce misunderstandings and procedural delays in formal and notarial matters.
What Sofja Helps Clients With
Sofja works with clients who require organizational and language-related support during formal legal and administrative procedures.
In practice, she helps clients with:
- organization and coordination of notarial procedures
- legal and sworn translation of documents
- preparation and organization of documentation for formal processes
- administrative support for clients during procedural steps
- assistance with communication in multilingual environments
Her assistance helps ensure that documentation is prepared correctly and that clients clearly understand each step of the process.
Role at Eesti Firma
At Eesti Firma OÜ, Sofja supports notarial workflows, translation processes, and documentation control. Her role contributes to the smooth execution of formal procedures and supports the work of legal and compliance specialists.
By ensuring accuracy and timely preparation of documents, she helps maintain operational continuity and procedural reliability.
Professional Experience
Sofja has more than five years of experience in customer service and administrative support roles. Her professional background includes assisting with legal documentation, supporting notarial transactions, and providing translation services in formal contexts.
This experience allows her to manage multiple tasks efficiently while maintaining attention to detail and procedural accuracy.
Education
Sofja graduated from the Estonian University of Life Sciences (Eesti Maaülikool) in 2023 with a degree in Animal Husbandry. Her studies developed strong skills in systematic analysis, organization, and process management, which she applies in her professional work.
Professional Values & Work Approach
Sofja approaches her work with attentiveness, responsibility, and strong organizational discipline. She believes that careful preparation and attention to detail are essential for successful outcomes in formal and legal procedures.
Her goal is to support clients and colleagues by creating clear, well-structured processes that minimize errors and ensure reliable results.
